November Newsletter

November Newsletter

Welcome to our November newsletter! This issue is a little longer than usual as we’ve lots to share including our updated Winter Hair Price List, new retail offering, plan for Black Friday, reintroduction of complimentary refreshments, and our Xmas opening hours. 

Winter price list: We have held off changing prices for as long as possible, but must now update our hair price list. Whilst we have maintained pricing on most services, certain prices must increase to keep pace with rising costs. Where prices have increased, we have kept the change to an absolute minimum. Please find our updated prices in the Services section of our website.

Refreshed retail offering: Our aim is to provide luxury gifts that are natural, sustainable and ideally, Scottish-made! We are proud to introduce Laura Thomas, Stickleback and Highland Soap Company to our expanding retail offering. Each of these brands has a compelling story that touches at least one of our core criteria. Please come and explore more – you don’t need to be booked-in to browse!

Black Friday & Product Discounts: With the UK not yet out of woods regards COVID, we feel that a large Christmas Shopping night in the salon is best avoided! So instead, we are offering huge discounts on certain hair and beauty products from now until Christmas, whilst stocks last. Certain suppliers have pitched in to allow us to offer discounts of over 50%! Please ask a member of staff to point you in the direction of our discounted Christmas products.

For gifts that fit in an envelope, we will still offer Black Friday discounted vouchers for some specialist services. These vouchers can be purchased for a limited period from November 26th in-store, or online. We will send out a separate communication nearer the time.

Vouchers / Gift Cards purchased at our Black Friday Event last year were due to expire this month. We intended a validity of twelve months so given that we’ve been closed for several months and that we’re almost fully booked until Christmas, we will honour 2020 Black Friday vouchers until March 1st 2022.

Complimentary refreshments and media: Refreshments are back! Sort of. We’re not yet ready to go ‘mask free’ during services/treatments, but we will start serving coffee and speciality teas in our top level reception and retail level from this month. There is plenty of space to distance and browse. Come a little early if you wish to enjoy a refreshment on us, as you must finish your beverage before heading through for your service or treatment.

We’ve also been thinking about magazines. Again, we’re not yet ready to share glossy magazines or newspapers between clients. So for the time being your stylist will help guide you to our free source of online magazines on your phone or iPad.

Christmas opening hours: Book now for Xmas! During the month of December we will open for extended periods and additionally on Monday 13th and Monday 20th. If your preferred stylist is already booked out, why not try a different stylist this time? Stylist skills and experience are grouped by category, and all stylists are trained to deliver the same superior Sutherlands experience.

Current promotions. We have three indulgent, pampering beauty treatments available from now until the end of December. Click here for further details and to book directly online.

That’s it! Thanks for sticking with this issue to the end! Best wishes on the countdown to Christmas!