ONLINE BOOKING

BEFORE YOU BOOK

At Sutherlands Hair and Beauty it is important to us that you have all of the correct information prior to booking your appointment in the salon so you get the best experience possible. This is why we offer you treatment advice, which is available in a PDF format at the bottom of each individual treatment page.

When booking your appointment online if your service does not appear please call the salon to book as it may be a reception only booking.

Treatment Advice provides the following information:

• Consultation Information: patch testing advice and medical conditions that may limit the treatment procedure.
• Pre-treatment Advice: this makes sure that you come into the fully salon prepared for your appointment and ensures you have not done anything that may effect the results of the treatment.
• Aftercare Advice: this ensures you get the most from your treatment. Also many of the salon procedures have necessary protocol to follow on completion of the treatment.

Cancellation policy

If you need to cancel your appointment, please provide 24 hours notice where possible. Should you cancel with less than 24 hours notice, a cancellation fee of 50% of the booked treatment may apply at the discretion of the salon manager.