NEWS & OFFERS

Are you looking for a new challenge this year? At Sutherlands Hair & Beauty, we’re currently looking for a Salon Manager to join our team. We’re looking for someone who loves the hair and beauty industry and has a flair for management and leadership.

A bit about the role…

As well as ensuring our salon runs smoothly, our team will look to you for leadership, motivation and great judgement. From promoting our values to upholding our standards, it will be your job to set in motion a culture of continuous improvement and operational excellence always aimed at optimising the client experience and business objectives. Day to day roles would include:

• Motivating the team, supporting individuals. Keeping the team focused upon our priorities and creating the conditions for staff to deliver their best work in a happy work environment. 
• Upholding our high standards of client care and service quality. Exactly what it says! You are ultimately accountable for the client journey at each stage from enquiry to rebooking and follow up.
• Creating & communicating the plan. One of the most important roles you have is to translate our business goals, vision, values and strategy into an operational plan. And provide feedback on how we’re doing against that plan.
• Managing targets & measuring business performance. This includes evaluating business reports, making recommendations, setting team commission targets and reporting performance to staff. Don’t be put off by this – it’s a key part of managing a business and you will have full support from the floor managers and owners.
• Staff rota & holiday cover. There is no getting away from this one! An essential task to ensure we have the right people in the right place at the right time. And that our team gets time to rest and refresh. 
• Collecting client / staff  feedback and taking action. Feedback is how we get better at what we do. We need you to hear what our staff and clients are saying and implement valuable changes based upon their good ideas. 
• Giving feedback. In addition to receiving feedback, it’s your job to give it too! You will share well intentioned and constructive feedback help our people grow and and improve.

As well as being a fun and friendly place to work, we also offer training, career progression, a fantastic working environment and excellent staff benefits including but not limited to:

• Competitive base salary
• Generous profit share scheme
• 28 days paid holidays (including uncapped commission)
• Employer pension contributions
• Flexible working hours
• Paid training and professional development
• Growth within our business with clear career path
• Extensive staff discounts on hair, beauty and retail
• Team social events 

If this sounds interesting, we’d love to hear from you! Drop us an email to Drop us an email with a covering note and CV to admin@sutherlandshairandbeauty.com and let’s meet for a chat!