Eyelash Extensions
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We aim to ensure clients have the best possible advice both prior to and post-treatment.  Please read the following information prior to booking an appointment in the salon.

  • Consultation Information: to ensure you are not contraindicated to any treatment.
  • Pretreatment Advice: should be read prior to attending an appointment.
  • Aftercare Advice: to be read following your appointment for best results.

Children under the age of 16 should have consent from a parent or guardian prior to any appointment.



  • Local Contraindications: treatments cannot be performed over contraindicated areas.
  • Medical Contraindications: please seek medical advice prior to booking. In circumstances where medical permission cannot be obtained, clients must give their informed consent in writing.
  • Total Contraindications: prohibit a treatment from taking place.

Local Contraindications:

  • Cuts/Abrasions
  • Scar tissue (6 months minor operation, 2 years major operation)
  • Bruising/Swelling
  • Sunburn
  • Undiagnosed Lumps/Bumps

Medical Contraindications:

  • Check any condition that is already being treated by a GP or another practitioner.

Total Contraindications:

  • Reaction to Patch Test
  • Skin Condition around eye area (Eczema, Dermatitis, Psoriasis)
  • Any eye surgery (approximately 6 months)
  • Contact lenses must be removed
  • Conjunctivitis
  • A recent eye infection
  • Cataracts
  • Diabetic Retinopathy
  • Alopecia
  • Trichotillomania
  • Hordeolum/ Styes
  • Hay Fever
  • Watery Eye
  • Blepharitis
  • Alopecia
  • Corneal Disease
  • Dry Eye Syndrome
  • Glaucoma


  •  Please attend your appointment free from eye makeup
  • If your eyelashes are fair and require an eyelash tint, this appointment should be booked separately. Eyelash tint treatments require a patch test if first time or if it has been longer than 6 months since your last treatment.
  • Individaul lashes are black in colour, so a tint is suggested if lashes are light.


  • Do not get lashes wet for first 48 hours.
  • Avoid steam, saunas and swimming for the first 48 hours.
  • Avoid touching rubbing or introducing foreign bodies or contaminants into the eye area.
  • Ensure lashes are not disturbed or manipulated into different positions (e.g. when sleeping, cleansing the face, applying moisturiser or cosmetics).
  • Do not perm lashes or use curlers.
  • Do not use waterproof mascara.
  • Use oil-free make up remover if mascara is worn.
  • Please book in to have your lashes removed in the salon or purchase the professional remover at Sutherlands Hair and Beauty and follow your therapists advice.
  • If you have opted for the Nouveau Semi-Permanent Eyelash Extension treatment, we suggest booking in for an infill appointment every 2 – 3 weeks to keep your lashes looking their best. (The average lash cycle is 90 days, so lashes will naturally fall out during this time.)